Work at Wahoo

Android Engineer

The Wahoo ecosystem runs on Android — from the mobile app where millions of athletes plan, track, and relive their training, to the ELEMNT bike computer software riders depend on out on the road — and on Android, every workout, route, and live metric has to land flawlessly across a fragmented landscape of devices, OS versions, and real-world conditions.

As an Android Engineer at Wahoo, you'll own features end-to-end across both our Wahoo mobile app and ELEMNT bike computer software: writing the Kotlin and Java that ships to real users, integrating with our ELEMNT bike computers, KICKR trainers, and TICKR/TRACKR sensors over Bluetooth, and making sure the experience holds up when it matters most — mid-race, mid-climb, mid-interval.

This is a hands-on, build-and-ship role for an engineer with real Android depth who wants their code in the hands of serious endurance athletes. You'll own features through the full development cycle, collaborate across firmware, cloud, and QA, and grow your technical range in a connected-hardware environment that most pure-software roles never expose you to.

What You'll Do

• Android Feature Ownership: Own the design, implementation, and validation of features across the Wahoo mobile app and ELEMNT bike computer software, from branch to production. Deliver working software through the full development cycle with improving autonomy.
• Kotlin & Java Development: Write clean, idiomatic, well-tested code in Kotlin and Java across a codebase that spans modern and legacy surfaces. Apply Android best practices around lifecycle, concurrency, and architecture (MVVM / modern Android stack).
• Device & Sensor Integration: Build and debug features that connect to Wahoo hardware — ELEMNT, KICKR, TICKR, TRACKR — over Bluetooth LE and ANT+. Handle real-time data streams (power, heart rate, cadence, GPS) with the latency and integrity athletes depend on.
• Quality Contribution: Write unit and integration tests as part of feature development. Participate in code and design reviews as both author and reviewer. Ensure code passes CI before review.
• Cross-Functional Collaboration: Work effectively with firmware, cloud, and QA engineers across Wahoo's connected stack. Debug issues that cross system boundaries — phone, device, and cloud.
• Third-Party Ecosystem: Integrate with platforms athletes rely on — Strava, Zwift, TrainingPeaks, Komoot — writing code that plays well with external systems and APIs.
• Performance & Resilience: Build features that perform on a wide range of Android devices, optimize for battery and resource constraints over multi-hour sessions, and degrade gracefully under weak signal and offline conditions.
• Observability: Instrument code with appropriate logging and metrics so production behavior is visible and debuggable.

Built for Athletes — By Athletes

The best Wahoo engineers don't just ship features — they ship features they want to use. We're looking for someone who thinks like an athlete first and an engineer second: who reads a bug report and pictures the rider who lost their data mid-climb, who tests a feature by using it on a ride or a run, and who has opinions about what would make their own training better.

• Athlete-first thinking: You evaluate decisions by their impact on someone mid-workout or mid-race, not just by whether the code is clean. The athlete experience is the spec.
• Genuine product care: You want to build things you'd genuinely use yourself. That sense of ownership shows up in the details — the edge cases you catch, the polish you push for, the trust you refuse to erode.
• Skin in the game: Whether you ride, run, swim, lift, or just care deeply about people who do, you bring real curiosity about how athletes train and what would make it better.
• Trust is the product: A bug during a race or a key workout erodes trust that's hard to win back. You treat reliability and accuracy as features athletes are counting on, because they are.

What We're Looking For

• 5+ years of professional software engineering experience, with a focus on native Android development
• Strong proficiency in Kotlin and Java, with solid command of the Android SDK, app lifecycle, and modern Android architecture patterns (MVVM, coroutines/Flow, Jetpack libraries)
• Hands-on experience building UI with Jetpack Compose — comfortable with composable design, state management, and migrating or interoperating with legacy View-based screens
• Demonstrated ability to own Android features independently from design through deployment, with appropriate guidance
• Experience writing automated tests (unit and integration) as part of development
• Proficiency with Git and modern development workflows; familiarity with CI/CD pipelines
• Comfort working in an agile environment with iterative delivery
• Good collaboration and communication skills; constructive in code reviews as both author and reviewer
• Thoughtful use of AI coding tools — moves faster with them while staying accountable for what ships: reviews generated code critically and holds it to the same quality and testing bar as hand-written code

Nice to Have

• iOS development experience (Swift / Objective-C) — strong plus for cross-platform collaboration and shared feature ownership
• React or React Native experience — useful across web and cross-platform surfaces
• Experience with Bluetooth LE and/or ANT+ device connectivity
• Experience integrating with third-party fitness or health platforms (Strava, Zwift, TrainingPeaks, Komoot, Google Fit, Health Connect)
• Familiarity with real-time data handling, streaming sensor data, or background services on Android
• Interest in cycling, running, endurance sports, or connected fitness hardware

Success Indicators

• Works effectively with clear direction and minimal supervision; quality issues are rare and quickly addressed
• Ships Android features that hold up across the device and OS-version landscape, with edge cases handled deliberately
• Debugs effectively across system boundaries — including device-connectivity and cloud-sync issues that span more than the app
• Peers seek their input on Android technical problems; code reviews are thorough and helpful in both directions
• Consistently meets commitments with high quality and clear communication
• Understands how features impact athletes mid-training and mid-race, and reflects that in implementation choices
• Actively grows technical depth and breadth; seeks and applies feedback

Associate IT Operations Engineer

Behind every ride uploaded, every workout synced, and every Wahooligan at their desk is a set of systems that simply must work. Wahoo's Technical Operations team keeps those systems reliable and keeps our people equipped to do their best work — from the cloud infrastructure our services run on to the laptops and accounts our colleagues depend on every day.

As an Associate IT Ops Engineer, you'll start where a lot of great infrastructure engineers start close to the people and the everyday systems. In your first months you'll own the hands-on IT that keeps our Atlanta office and its people running — setting up laptops, managing access, and solving the day-to-day problems that land in the queue. From there, mentored by our Senior IT Ops Engineer and Site Reliability Engineer, you'll grow into the engineering half of the job: automating that manual work, building the integrations that connect our internal systems, and getting real exposure to monitoring, incident response, and our cloud environment alongside the SRE.

We're upfront about that shape because it's the whole point of the role. The IT work is where you'll learn how our systems fit together — and where we'll be watching for the one instinct we care about most: the reflex to automate repetitive work rather than just grind through it. Bring that, and the path forward is clear. This role sits on our IT Ops engineering track and grows into IT Ops Engineer, where writing code — integrations, automation, and internal tooling — is a core part of the job, not a side project. And because you'll be working alongside our SRE from early on, Site Reliability Engineering is a genuine option too, if that's where your interests take you.

What You’ll Do

The balance shifts over your first 12–18 months, moving from mostly hands-on IT support toward a roughly even split with engineering work. Early on, you'll focus on:

• Endpoint & Device Support: Set up, configure, and support laptops and endpoints for staff — imaging, enrolment, and MDM — so every Wahooligan is equipped to do their job.
• Access & Accounts: Handle account provisioning, access requests, and identity and password resets, keeping things secure and moving quickly.
• Frontline Support: Own the day-to-day support queue and keep the Atlanta office's IT running smoothly, acting as the friendly first point of contact for colleagues who need help.
• SaaS & Systems Administration: Administer business tools and systems, keeping access and configuration tidy, documented, and secure.
• Documentation: Write up what you do so the team builds a shared, reusable knowledge base rather than relying on memory.

As you grow, you'll take on more of the engineering side:

• Automation: Script and eliminate the repetitive work above, so it stops being manual — the clearest signal of your growth into the role.
• Integrations & Internal Tooling: Write and maintain the code that connects our internal systems — provisioning workflows, onboarding pipelines, and small tools that replace manual steps.
• Monitoring & Incident Response: Help watch our services, respond to alerts, and learn incident response alongside the SRE.
• Cloud & Infrastructure: Work hands-on with our cloud environment (AWS, Kubernetes/EKS) and CI/CD pipelines.
• Infrastructure & Reliability Projects: Contribute to improvements across our internal systems and infrastructure, taking increasing ownership as you develop.

The Instinct We're Hiring For

The best operations engineers don't do the same manual task twice if they can teach a machine to do it. We're hiring far more for that instinct than for any particular technology — and we mean it, so we'll be looking for it from day one in how you approach even the routine work.

• Automate, don't grind: Faced with fifty manual password resets, your first thought is how to script them. Repetitive work is a problem to solve, not just a queue to clear.
• Curiosity about why: When something breaks, you want to understand the root cause, not just restore service and move on. That curiosity is what turns IT work into engineering.
• A service mindset: You take real pride in colleagues being unblocked and systems staying up. You understand the everyday IT work is the foundation everything else is built on, and you do it well.
• Trust is the product: Whether it's a colleague's laptop or a production service, someone is relying on it. You treat reliability as something people are counting on, because they are.

What We’re Looking For

This is a genuinely junior role. Beyond a short list of things you'll need on day one, we're hiring for aptitude and attitude far more than for a checklist of technologies.

• Working knowledge and hands-on experience with a scripting language — JavaScript, Python, Bash, or similar — and comfort on the command line.
• Working knowledge and hands-on experience with Git.
• Genuine curiosity about how systems work, and the instinct to fix or automate things rather than repeat them.
• Methodical problem-solving: you enjoy digging into why something broke, not just restoring it.
• Clear, friendly communication — you'll be the first point of contact for colleagues who need help.
• Reliability, ownership, and a service mindset: you're happy to do the essential everyday IT work well, and you understand it's the foundation the rest is built on.
• Thoughtful use of AI tools — you use them to move faster while staying accountable for the outcome, rather than pasting in answers you don't understand.
• Based in (or able to relocate to) the Atlanta area, and able to work in-office, particularly in the earlier stage of the role.

Nice to Have

Any of these is a plus — none is required.

• Experience with GitHub — branches, pull requests, and code review.
• Familiarity with CI/CD pipelines, such as Jenkins or GitHub Actions.
• Exposure to Linux, or to automating any part of your own work.
• Any hands-on experience with cloud platforms (AWS especially) or containers.
• Familiarity with a ticketing system (e.g. Jira) or previous IT support experience.
• A homelab, side projects, or coursework — anything that shows self-directed learning.
• Interest in cycling, running, endurance sports, or connected fitness hardware.

Success Indicators

• Owns the everyday IT and support work reliably, so colleagues stay unblocked and the office runs smoothly.
• Starts turning manual, repetitive tasks into automated ones — often before being asked.
• Asks good questions, learns quickly, and grows steadily into the monitoring and reliability side of the role.
• Communicates clearly and keeps commitments, with a friendly, solutions-oriented approach.
• Over time, takes on small pieces of our internal systems and infrastructure with increasing independence, building toward IT Ops Engineer–level ownership.

Business Analyst Operations & Business Intelligence

We're looking for a Business Analyst to join our Operations & Business Intelligence team. In this role, you will sit at the intersection of Wahoo's operational systems and the data they produce - helping us get more out of what we already have, connecting the different platforms we rely on, and making sure our reporting stays accurate and useful.

This is an ideal opportunity for someone early in their career who is excited to develop across ERP systems, business intelligence, and systems integration - all within a fast-moving global brand.

What You'll Do

Your work will fall across three interconnected areas:

• 1. Systems Integration & Improvement

  • Identify opportunities to improve and optimise Wahoo's existing operational systems, including our ERP ecosystem (NetSuite, Netstock, Zendesk).
  • Design and implement integrations between disparate platforms using iPaaS tooling (primarily Celigo), ensuring data flows reliably across systems.
  • Map and document current system configurations, integration points, and workflows - then identify where consolidation or automation can reduce friction.
  • Partner with operations stakeholders to scope and deliver system enhancement projects that translate business needs into technical solutions.

• 2. Data & Reporting

  • Use SQL to query and manipulate data across our operational systems and data warehouse, supporting both day-to-day requests and longer-term reporting needs.
  • Build and maintain Power BI dashboards and data models that give operations leaders clear, reliable visibility into the business.
  • Monitor data accuracy across our key reports - spotting issues early and working with the right teams to resolve them.
  • Support stakeholders with timely access to the data and insights they need to make decisions, including ad-hoc analysis.
  • Use AI tools to help accelerate analysis and improve the quality of outputs.

• 3. Cross-Functional Support

  • Act as a bridge between operational teams and technical functions - translating business needs into practical system or reporting solutions.
  • Manage a mix of incoming requests and longer-term projects, balancing day-to-day support with meaningful improvements.
  • Contribute to documentation of processes, system configurations, and data definitions so that knowledge is shared and maintained.

What We're Looking For

• Must-Haves

  • Bachelor's degree (or equivalent) in a related field.
  • 2+ years of professional experience in systems / business / process analysis, business intelligence, or a related area.
  • Working knowledge of SQL - comfortable querying databases and using data to answer business questions.
  • Hands-on experience with Power BI, Tableau, Looker or a comparable visualisation tool
  • Hands-on experience with ERP systems - preferably Netsuite
  • Strong analytical mindset: you can break down an ambiguous problem, trace it back to its root, and propose a clear solution.
  • Clear communicator who can explain technical findings to non-technical stakeholders

• Nice-to-Haves

  • Experience with an iPaaS tool such as Celigo, Boomi, or Zapier.
  • Exposure to a data warehouse environment (Redshift, BigQuery, or similar).
  • Familiarity with AI tools in a work or study context - e.g. using Claude or Copilot to assist with analysis or reporting.
  • Background or genuine interest in endurance sports or fitness technology.

• Who You Are

  • Curious and self-directed - you don't wait to be told what to learn next.
  • Detail-oriented without losing sight of the bigger picture.
  • Comfortable with ambiguity and able to structure your own approach when the path isn't clear.
  • A team player who enjoys working across functions and translating between technical and business perspectives.
  • Excited by the idea of building systems that help athletes perform better - even if the work happens behind the scenes.

Director, Marketing & Customer Growth

Wahoo Fitness is seeking a Director, Marketing & Customer Growth to lead how our marketing comes to life across digital channels and improve how athletes experience Wahoo throughout their relationship with the brand.

This person will connect campaign strategy with digital execution, working across ecommerce, CRM, paid media, content and creative to deliver integrated campaigns and continually improve the customer experience. They will also lead Wahoo's CRM and lifecycle strategy, building stronger journeys that deepen engagement and drive long-term customer growth.

This is a hands-on leadership role. You'll set direction, coordinate work across direct reports, teams, and agencies, and roll up your sleeves to ensure campaigns and digital experiences move from idea to execution.

Digital Campaigns & Execution

• Lead the digital execution of Wahoo marketing campaigns, translating campaign strategy into clear requirements across web, CRM and other digital touchpoints.
• Partner with product marketing, ecommerce, paid media, content and creative to build integrated digital campaign plans and ensure work moves from brief through launch.
• Translate digital campaign needs into clear creative briefs and requirements, working with internal and external creative teams to ensure assets are tracked, reviewed and delivered against campaign timelines.
• Maintain visibility across digital campaign deliverables, dependencies and deadlines, proactively resolving gaps that could impact launch.
• Ensure the customer experience is cohesive across campaign touchpoints, from the first ad or email through the website and post-purchase experience.

Customer Growth and Lifecycle Marketing

• Own CRM, lifecycle marketing, and customer retention strategy across Wahoo's hardware and software ecosystem.
• Develop segmentation, automation, and personalization programs that improve customer engagement, retention, and repeat purchase behavior.
• Partner with Paid Media and Ecommerce teams to improve customer acquisition and conversion across key channels and experiences.
• Build a culture of experimentation through A/B testing, customer research, and data-driven optimization.
• Establish clear success metrics for growth initiatives, measure impact, and use those learnings to determine where to focus next.

Digital Experience & Ecommerce

• Work closely with Ecommerce to identify and prioritize opportunities to improve the digital customer experience.
• Identify friction and opportunities throughout the customer journey and help prioritize the changes that can have the greatest impact.
• Partner with Ecommerce to plan and deliver digital campaign experiences across landing pages, product detail pages, promotional content, and customer journeys.
• Use customer insights, analytics, and experimentation to improve digital conversion, engagement, and retention.

Who You Are

• 6-8+ years in digital marketing, growth, lifecycle, ecommerce, product marketing, product management, or related disciplines, with at least 2 years in a leadership role
• You know how to turn a marketing strategy into an executable digital plan and keep cross-functional teams moving from brief through launch.
• You combine strategy with execution. You’re comfortable setting direction while also getting into the work and helping move it forward.
• You have strong analytical instincts. You make decisions with data and know which metrics actually matter
• You’re a clear communicator who can align cross-functional teams around a plan and maintain focus as priorities evolve.
• You have experience managing or mentoring a small team and you lead by raising the quality of the work, not just delegating it
• Familiarity with CRM platforms, ecommerce environments, and digital analytics preferred.
• Bonus: experience in sports, fitness, or consumer hardware. You understand the customer because you are the customer.

Procurement Manager

About the Role

We're looking for a Procurement Buyer to play a key role in the way we source and manage finished goods at Wahoo Fitness. You'll own the purchase order process end-to-end, build strong supplier relationships, and bring rigor and efficiency to the way we buy.

If you're driven, detail-oriented, and ready to make your mark in a company that moves fast and thinks big, we'd love to hear from you!

What You’ll Do

In this role, you will look after four main areas of responsibility:

• Negotiation and vendor management
  • Research and identify potential suppliers through market analysis and supplier networks
  • Assist in managing RFPs, bids, and vendor scorecards during supplier selection
  • Support negotiations on pricing, payment terms, and delivery schedules
  • Track supplier performance against KPIs and flag gaps to senior team members
• Cost analysis, inventory and forecasting
  • Assist in analysing total cost of ownership and compare quotes using standardised criteria
  • Support budget tracking and identify potential savings opportunities
  • Collaborate with operations teams to support supply and demand forecasting and coordinate timely deliveries
• Contract management
  • Review purchase contracts and agreements under guidance from senior team members
  • Maintain accurate contract records and track deliverables and service levels for compliance
  • Escalate supplier disputes with support from legal and senior stakeholders
• Purchase order and procurement operations
  • Own the end-to-end PO process, from requisition through to receipt and invoice reconciliation
  • Raise and process purchase orders accurately and on time across multiple categories
  • Work with internal stakeholders to translate requirements into purchase orders
  • Resolve PO discrepancies, delivery issues, and invoice mismatches promptly
  • Maintain accurate PO records and support continuous improvement of procurement workflows

What We’re Looking For

We'd love to hear from you if the following describes you:

• 2-3 years of experience in a procurement, purchasing, or supply chain role
• Hands-on experience managing purchase orders end-to-end
• Comfortable working in an ERP system (such as SAP or Oracle) and proficient in Excel
• Naturally analytical- you enjoy working with data to drive better purchasing decisions
• Detail-oriented, well-organised, and able to manage multiple priorities at once
• A clear communicator who works confidently with stakeholders and suppliers
• Eager to learn and grow within a procurement function

Retail Specialist - KICKR Run

With the launch and market expansion of our groundbreaking KICKR RUN treadmill, we are redefining the indoor running experience. To drive this growth, we are seeking a dynamic, results-driven Retail Specialist based in the Atlanta area. If you are ready to bridge the gap between cutting-edge sports tech and the passionate athletes who use it? Step onto the starting grid as Wahoo’s next Retail Specialist.

In this role, you will be the face of the KICKR RUN for our showroom partners and support our IBD team, ensuring our product dominates the market. You will blend your commercial expertise with your passion for running to support retailers, support the sales reps, and bridge the gap between our internal teams and the market.

Key Responsibilities

• Supporting KICKR RUN showrooms with the goal of growing the business
• Store Staff Training: Be a Wahoo brand ambassador through dealer training, event management and general brand evangelism throughout the wider running community.
• Monitor competitor activity and market trends.
• Sales Enablement: Support IBD Sales Representatives to maximize product knowledge and sales performance.
• Marketing Support: Collaborate on and execute regional marketing activities, instore activations, and events to drive consumer demand.
• Cross-Functional Liaison: Act as the strategic interface between local dealers, external sales reps, and our internal Marketing, Sales, and Customer Service Operations teams.
• Market Insights: Identify new locations, monitor market trends and competitor activity to identify new growth opportunities.

Expected monthly time breakdown

• Sales Visits in person: 50%
• Sales Calls/ Video Meets from office: 25%
• Event Setup/Breakdown: 20%
• Admin/ Internal Meets: 5%

Requirements

• Experience working in the retail sector, familiar with connected fitness equipment and product training. Event experience is desirable. (ideally within the sports, fitness, or consumer electronics industry). Minimum of 5 years of professional experience
• Communication: Exceptional communication and relationship-building skills, with a collaborative "bridge-builder" mindset.
• Market Knowledge: Deep understanding of the US running and fitness retail landscape.
• Education: Degree in Business Administration, Sales, Marketing, or a related field, or equivalent hands-on professional experience.
• Mobility: High willingness to travel frequently within the US to visit dealers and attend events. A driver's license and a clean driving record are prerequisites.
• Passion: Ideally, you are an active runner yourself. Connecting authentically with the running community and understanding the product from a runner's perspective is a massive plus.
• A genuinely organized self-starter who can operate effectively on their own and as part of a team.
• Strong interest in, and knowledge of the running, cycling & fitness arena. Plus the desire and ability to regularly participate in group events with dealers
• Strong interest in, and knowledge of, consumer electronics. Ideal candidate is comfortable conversing on key topics such as smartphone technology, Apps, Bluetooth, ANT+ and Wi-Fi wireless standards.

Wahooligan Experience Specialist

As a Wahooligan Experience Specialist, you’ll play a key role in delivering an outstanding customer experience to our global community of athletes. Similar to a customer service position, this role focuses on resolving customer inquiries, providing product insights, and ensuring that every interaction reflects Wahoo’s commitment to excellence.

Are you ready to make a difference for Wahooligans worldwide? If so, we’d love to hear from you!

Key Responsibilities

• Provide exceptional support to customers via email, chat, and phone, ensuring quick and complete resolution of inquiries.
• Identify and address customer issues by determining the cause, proposing effective solutions, expediting corrections, and following up to ensure satisfaction.
• Utilize the customer service management system (e.g., Zendesk) to log, track, and manage interactions.
• Communicate with customers throughout the resolution process, providing updates on product status (e.g., received, tested, replaced, canceled).
• Assist with pre-sale inquiries by explaining product features and differences to prospective customers.
• Maintain a database of product issues for analysis and collaborate with developers to resolve technical challenges.
• Manage inventory flow for customer returns, warranties, and replacements, ensuring efficient resolutions.
• Test returned products to collect feedback and identify issues.
• Coordinate shipments of defective products to manufacturers for testing or credit.
• Oversee the in-house inventory of spare and refurbished parts.
• Contribute to team success by achieving measurable outcomes.

What We’re Looking For

• Language Skills: Foreign language proficiency is a bonus - especially German
• Experience: 1–3 years in a customer service role, preferably in a technology-focused company.
• Technical Aptitude: Strong ability to learn and follow technical processes; familiarity with Zendesk, Google Drive, and Microsoft Office is a plus.
• Customer-Centric Approach: Exceptional interpersonal skills with a friendly, patient, and professional demeanor.
• Problem-Solving Skills: Ability to handle complaints tactfully, resolve issues effectively, and prioritize tasks.
• Communication: Excellent written and verbal communication skills with practiced listening abilities.
• Detail-Oriented: Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Resilience: Thick-skinned and capable of managing challenging customer interactions.
• Ownership: Self-motivated with a bias for action and a commitment to delivering results.
• Flexibility: Willingness to work flexible hours, including evenings and weekends.
• Passion for Fitness: Enthusiasm for endurance sports, particularly cycling and running.