At Wahoo, our employees call themselves Wahooligans. To be a Wahooligan means to be driven by the purpose of building the better athlete in all of us. It means to be inspired by the vision of being THE global leader in smart fitness and training. It means operating by a core set of values that include challenging the status quo, supporting each other, doing the right thing, taking ownership of your work and having fun.

Wahooligans have been completely transforming the way endurance athletes train since we launched the first smart trainer for cyclists in 2013, the KICKR. We didn’t stop innovating there though. In 2016, we launched the first app-enabled GPS bike computer, the ELEMNT. In 2018, we launched the first indoor grade simulator, the CLIMB. In 2019, we launched the KICKR Bike, arguably the most innovative bike simulator on the planet. Then in 2020, we broke into the multisport endurance space with the first GPS watch with touchless transitions, the RIVAL. We do not plan on stopping there, and we need great people to join us as we continue to transform the training experience. As a company that is constantly innovating, we need to hire great people and often ask them to do things that push them out of their comfort zone. After all, as Wahooligans, we find comfort in discomfort. If you are up for that kind of challenge, we invite you to keep reading.

Head of UX

Department: Product Management - Design

Location: Wahoo HQ (Atlanta, Georgia)

Reports to: Head of Product Management

We’re looking for a Head of UX to lead the design of Wahoo’s innovative device and software product ecosystem. The experience an athlete has when they interact with Wahoo’s products is crucial to our success and this role is a key driver of that experience. The ideal candidate for this role will possess deep experience in leading the user experience design for a successful consumer products organization. In this role you will lead Wahoo’s UX function by driving user experience design direction and strategy with senior leadership, providing leadership to a team of developers / designers, and working cross functionally to make Wahoo’s user experience strategy come to life for our athletes.

Are you excited about the challenge of leading Wahoo’s user experience? Then throw your name in the ring!

    In this role, you will:

  • Build and lead a team of UX designers, including interaction designers, visual designers, animators, prototypers, design researchers, etc.
  • Perform/direct studies to analyze users’ journeys to identify pain points and discover opportunities to delight consumers in new ways.
  • Lead the UX team to deliver intuitive and delightful product/feature workflows across all Wahoo consumer touchpoints including devices (computers, trainers, other sensors, etc.), apps, games, subscription services, web interfaces, and more.
  • Work closely with engineering, industrial design, and product management to define customer benefits, evaluate the technical feasibility of proposed solutions, and help balance priorities across multiple projects.
  • Lead the UX team to create a variety of deliverables throughout the development process like wireframes, visual designs, user flows, prototypes, etc.
  • Organize the UX team’s workflow to align with the development team’s workflow in terms of planning and implementation.
  • Explore future concepts and ideas along with the product management, engineering, and industrial design teams.
  • Provide development guidance to UX team members across a variety of disciplines so they can learn and advance in their careers.

    It’s really important that you have the following:

  • 10+ years experience developing user experience designs for successful consumer software products.
  • Ability to form a vision and lead cross-functional team members toward a goal.
  • Experience in organizational management / managing UX team members at scale, including managing outside agencies to augment internal design teams.
  • Proven track record of leading organizations to elevate the importance of user experience in the product portfolio
  • Demonstrated depth of software development understanding across web, mobile apps, desktop apps, cloud, and device software.
  • Experience solving interaction design challenges on web interfaces, apps, and connected device software.
  • Demonstrated ability to work in a dynamic environment and take responsibility to deliver on key priorities.
  • Experience collaborating with industrial design teams on the user experience for connected devices.
  • Strong educational background in a design-related field (product design, interaction design, human-computer interaction, etc.)
  • Experience in organizational management / managing UX team members at scale, including managing outside agencies to augment internal design teams.
  • Experience with managing UX team members who are part of agile software development teams.
  • Fluency with design-related tools and technologies, such as Figma, Zeplin, Illustrator, Photoshop, etc.
  • Experience collaborating with industrial design teams on the user experience for connected devices.
  • Strong educational background in a design-related field (product design, interaction design, human-computer interaction, etc.)

    Ideally, you would also have:

  • Experience working on software products or connected devices for large consumer brands.
  • Experience with subscription business models.
  • Education in a related technical discipline (computer science, etc.)
  • Masters degree or Ph.D. in a design-related field (product design, interaction design, human-computer interaction, etc.
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Product Manager

Department: Product Management

Location: Wahoo HQ (Atlanta, Georgia)

Reports to: Head of Product

We’re looking for a Product Manager to be the product expert, understand customer views, manage the product lifecycle and drive the long-term roadmap for Wahoo’s GPS devices product category. As an innovator in the fitness technology industry, this role is critical to Wahoo’s future success.

Are you excited about the challenge of leading Wahoo’s user experience? Then throw your name in the ring!

    In this role, you will:

  • Be the product expert for both competitor products and Wahoo’s products.
  • Understand the market and product customer views by continually assessing customer needs, market trends, competitive opportunities, and threats.
  • Understand and represent the voice of the customer within Wahoo.
  • Partner with the Category Manager to develop category/product visions, strategies, objectives and product line positioning.
  • Establish product goals, features and success measures prior to development and continuously monitor the product’s performance.
  • Develop and maintain a 36-month product roadmap of innovative products that complement the Wahoo ecosystem.
  • Define product acceptance criteria and partner with Engineering to build products that meet these criteria.
  • Manage the complete product lifecycle from product conception to launch to end of life.
  • Develop product positioning that defines value propositions, differentiates products, and influences key product decisions while maintaining brand consistency.
  • Partner with Marketing to develop go-to-market strategies and materials.
  • Develop collateral for sales presentations, packaging, product sheets, instruction guides, point of sales materials/displays, and event materials.
  • Track product revenue, quality, market share/metrics and customer sentiment.
  • Partner with Wahoo Customer Service and Quality to address any product quality issues.
  • Partner with Wahoo Business Insights to plan, develop, conduct and analyze market research using qualitative and quantitative methods.

    We’d love to hear from you if the following describes you:

  • College degree (BA/BS in marketing/business or related field preferred)
  • 5-7 years of Product Marketing/Management experience ideally in the connected device space
  • Ability to analyze business conditions and create actionable recommendations to enhance product performance.
  • Experience creating and implementing impactful new product launches.
  • Demonstrated strong analytical skills and strategic thinking.
  • Proven ability to effectively manage multiple projects in a dynamic environment.
  • Interpersonal savvy, collaborator, effective in communication internally and externally.
  • Tactical agility and attention to details, pragmatic
  • Self-motivated, entrepreneurial spirit and passion for fitness technology
  • Knowledgeable of endurance sports customer segment
  • Certified sense of humor and desire to have fun
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Strategic Sourcing Manager

Department: Operations

Location: Wahoo HQ (Atlanta, Georgia)

Work Style: Flexible hybrid working schedule: 3-4 days/week of your choosing in the office; Flexible start/end times; Based in our Atlanta, GA office with no relocation offered

Reports to: Head of Supply Chain

We’re looking for a Strategic Sourcing Manager to improve Wahoo’s ability to identify, select, negotiate, and contract with third party suppliers to create savings for Wahoo while ensuring high supplier performance. This position will work closely with our engineering, product, and finance teams to select third party suppliers who provide high quality service at the best value possible for Wahoo.

Are you excited about the challenge of improving how Wahoo can better manage our sourcing processes? Then throw your name in the ring!

    In this role, you will:

  • Utilize a 7-step Strategic Sourcing or similar process to identify, select, negotiate, and implement purchasing relationships with third party suppliers which maximize the lifetime value of the relationship for Wahoo.
  • Manage key supplier relationships across both direct and indirect categories, including working collaboratively to identify and execute savings opportunities.
  • Perform spend analysis regularly to identify and select savings opportunities to pursue sourcing activity. Collaborate cross-functionally to validate and refine identified opportunities.
  • Utilize a combination of procurement techniques based on the strategy for a given area of the business, including RFI / RFQ / RFP and direct negotiation.
  • Negotiate contracts with suppliers. Write strong contract language which protects Wahoo from risk, ensures clear supplier performance expectations, and safeguards value created. Collaborate closely with Legal team for all agreements.
  • Work with the engineering, product management, and quality teams internally at Wahoo to understand business requirements related to product functionality for Direct categories.
  • Work with finance teams to measure and track the financial benefits of completed sourcing activities. Participate in the annual budget process to forecast future results.
  • Develop and implement a companywide purchasing process. Collaborate with Legal, HR, IT, and Finance functions to develop a policy. Implement policy along with supporting governance processes.
  • Develop and track KPIs for the role including savings tracking for initiatives implemented.
  • Maintain Sourcing-related parameters in NetSuite ERP
  • Provide ad-hoc analysis as requested to support decision making related to sales, inventory, purchasing, and SKU sales strategy

    We’d love to hear from you if you have:

  • Bachelor’s degree in business, supply chain, or related field (or equivalent work experience)
  • At least 5 years practical experience in a Strategic Sourcing role
  • Preference for experience managing contract manufacturers located in Asia, as well as experience with electro-mechanical and “smart” consumer goods
  • Preference for APICS CPIM (Certification in Production and Inventory Management), SIG Certified Sourcing Professional (CSP) and/or other relevant Sourcing certifications
  • Proven ability to identify problems and utilize root cause analysis to drive continuous improvement
  • Demonstrated ownership and resulted achievements of goals
  • Proficient Microsoft Office products, especially Microsoft Excel
  • Strong communication skills with the ability to develop and maintain business relationships and interact effectively with others in a distributed team environment
  • The ability to get excited about delighting both internal and external customers with above and beyond service
  • Driven towards collaborative teamwork
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